和黄商贸_X5不能登录

jakek2

新年好，我这边的X5服务不能登录，现在有个新现象。就是输入登录帐号密码按登录时，页面卡住，但查看服务是没有任何io的，服务器及数据库也空闲，请问要如何解决？

另外如果输入错误密码，势能正确提示密码错误的。

此问题已严重影响服务，请尽快帮忙。谢谢。

jakek2

服务由于不能登录，只有如下一些log，请参考。谢谢。

com.justep.model.exception.ModelException: com.justep.model.exception.ModelException: Operator不存在，需要登录后使用！
at com.justep.system.action.Engine.invokeActions(Unknown Source)
at com.justep.business.server.BusinessServer.doAction(Unknown Source)
at com.justep.business.server.BusinessServer.doExcute(Unknown Source)
at com.justep.business.server.BusinessServer.excute(Unknown Source)
at com.justep.business.server.BusinessServerServlet.execService(Unknown Source)
at com.justep.business.server.BusinessServerServlet.service(Unknown Source)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
at com.justep.x.bs.BusinessServerServlet.service(Unknown Source)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:233)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127)
at org.jstripe.tomcat.probe.Tomcat55AgentValve.invoke(Tomcat55AgentValve.java:20)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:298)
at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:857)
at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:588)
at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:489)
at java.lang.Thread.run(Thread.java:662)
Caused by: com.justep.model.exception.ModelException: Operator不存在，需要登录后使用！
at com.justep.util.Utils.check(Unknown Source)
at com.justep.system.context.ContextHelper.getOperator(Unknown Source)
at com.justep.system.log.LogUtils.log(Unknown Source)
at com.justep.system.log.LogUtils.log(Unknown Source)
at com.justep.system.interceptor.LogBefore.a(Unknown Source)
at com.justep.system.interceptor.LogBefore.execute(Unknown Source)
at com.justep.system.action.EngineInterceptor.excute(Unknown Source)
at com.justep.system.action.Engine.invokeActions(Native Method)
... 22 more

jishuang

服务器重启也不行吗？这个错误信息看不出什么问题

jakek2

就是服务器要不断重启，一天两到三次这样。所以希望能发现一下根本的问题。

jishuang

http://bbs.wex5.com/thread-39228-1-1.html把工具安装一下监测一下看看服务器相关配置的使用情况

x5用的什么版本？