现在人行客服中心有十个坐席使用X5工单系统,其中部分坐席在新建工单的时候报错如下,其余坐席在新建工单时候正常,请问是怎么回事
2014-12-24 09:15:40 [http-8080-12] [com.justep.model.exception.ModelException] ERROR: .W state Information Unchecked! Please restart your browser!, fun: SE-C04
2014-12-24 09:15:40 [http-8080-12] [com.justep.ui.servlet.MainServlet] ERROR: .W state Information Unchecked! Please restart your browser!
javax.servlet.ServletException: com.justep.model.exception.ModelException: .W state Information Unchecked! Please restart your browser!
at com.justep.ui.servlet.MainServlet.service(Unknown Source)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:233)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:298)
at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:857)
at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:588)
at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:489)
at java.lang.Thread.run(Thread.java:662)
Caused by: com.justep.model.exception.ModelException: .W state Information Unchecked! Please restart your browser!
at com.justep.ui.WindowServer.combinData(Native Method)
at com.justep.ui.WindowServer.service(Unknown Source)
... 14 more